✔ 14 Days Money-back Guarantee ✔ Flexible Contracts ✔ Designs in 1-2 Days

Terms and Conditions

 

1. Terms, acceptance & Agreement

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and [business entity name] (“we,” “us” or “our”), concerning your access to and use of this website (the “Site”).
You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms and Conditions. If you do not agree with all of these Terms and Conditions, then you are expressly prohibited from using the Site.
Accordingly, the materials contained in the Site are protected by applicable copyright and trademark law. Should you choose to access the Site from other locations, you do so on your own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

This Site is controlled and operated by DotYeti.com by EOI Digital Limited (“DotYeti”) from its office in Hong Kong. DotYeti makes no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where its contents are illegal, is prohibited. Those who choose to access this site from locations outside Hong Kong are responsible for compliance with all applicable laws.

2. IP Ownership, User license & Intellectual Property Rights

The material provided on this Site is protected by law including, but not limited to, Hong Kong Copyright law.
Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions.
The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms and Conditions, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content, and the Marks.
You may not: (1) duplicate, modify, or alter the materials, (2) use the materials for any commercial use or any public display (commercial or non-commercial), (3) attempt to duplicate, modify, alter [collectively, decompile] or reverse-engineer any software contained on DotYeti’s Site, or (4) remove any copyright or proprietary notations from the materials.

We reserve the right to automatically discontinue or terminate permission to access or use the Site at any time. DotYeti reserves the right to terminate your account at any time for any reason.

The materials on this Site are provided with restricted rights. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in the applicable laws and regulations. Use of the Site by the Government constitutes acknowledgment of DotYeti’s proprietary rights in them.

3. Disclaimer

The site is provided on an as-is and as-available basis. you agree that your use of the site and our services will be at your sole risk. to the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the site and your use thereof, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.

4. Limitations

In the event that any damages are sustained (including but not limited to negligence, damages for loss of data or profit, or due to business interruption), arising out of the ability or lack thereof to use the materials on dotyeti’s website, even if dotyeti or an authorized dotyeti representative has been notified verbally, spoken or written, of the possibility of such damage, dotyeti shall not be held liable.

 

5. Revisions and data errata

We make no warranties about the accuracy or completeness of the Site’s content including but not limited to technological, typographical, or photographic errors. DotYeti may make changes to the materials contained on the Site at any time without prior notice. DotYeti does not, however, assure any commitment to update the materials.

DotYeti assumes no liability for any (1) errors, mistakes, or inaccuracies of content and/or materials, (2) personal injury or property damage of any nature whatsoever resulting from your access to and use of the site, and/or (3) any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content, posted, transmitted, or otherwise made available via the Site.

6. Links

DotYeti has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by DotYeti of the site. Use of any such linked website is at the user’s own risk.

DotYeti makes no representations about the accuracy or completeness of any content of any websites linked to the Site. We do not warrant, endorse, guarantee, or assume responsibility for any product or serviced advertised or offered by a “Third Party” through the Site, any hyperlinked website, or any website or mobile application featured in any banner of advertising, and we will not be party to or in any way be responsible for monitoring any transaction between you and any third-party providers of products or services.

As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.

7. Site Terms of Use modifications

DotYeti reserves the right to revise the terms of use for the Site at any time without prior notice. We reserve the right, in our sole discretion, to make changes or modifications to these Terms and Conditions at any time and for any reason.
It is your responsibility to periodically review these Terms and Conditions to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms and Conditions by your continued use of the Site after the date such revised Terms and Conditions are posted.

8. Governing law

Any claim relating to DotYeti’s website shall be governed by the laws of Hong Kong without regard to its conflict of law provisions.

9. Feedback

DotYeti reserves the right to treat any material, information, or idea you transmit to or post on this Site by any means as non-confidential and non-proprietary, and may be disseminated or used by DotYeti or its affiliates for any purpose/s whatsoever, including developing, manufacturing, and marketing products. All personally identifiable information provided to DotYeti will be handled in accordance with DotYeti’s Privacy Policy. You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law.

10. Fees, refunds, money-back guarantee, trials and promotions

You acknowledge that prior to any obligation of DotYeti to perform under this Agreement, you agree to pay the fees in full, with regard to such amount and for such billing frequency as specified during registration. Furthermore, you acknowledge that upon registering for the services through the Site, you allow authorization for DotYeti to charge your method of payment (e.g. credit card) for the fee on each anniversary of your registration date based upon your billing frequency (e.g. monthly, quarterly, or annually). Payment of the fees shall be in such amounts and at such times as set forth by DotYeti through information provided to you and as authorized and agreed upon by you through the sign-up and registration process. Your account and access to the services provided via the Site may be suspended in the event of non-payment of applicable fees. You represent and warrant to DotYeti that such payment information is accurate and that you are authorized to use the payment instrument. You will promptly update your account information should there be any changes (e.g. change/s in your billing address or credit card expiration date) that may occur.

You may cancel your subscription with DotYeti at any time. Upon cancellation, you will continue to have access to DotYeti’s services and your design files through the end of your paid billing term. Access to your account’s design files requires an active subscription. Cancelled accounts will not have access to their files once their billing term has ended.

DotYeti reserves the right to change its fees from time to time by posting the changes on the Site within five (5) days’ prior notice—with no advance notice required for temporary promotions or reductions in fees.

For free trials: you may cancel your subscription within the first 10 days trial period of any purchase of a subscription plan. During this period you won’t be charged. After the 10 days free trial exceeded, you will be charged for the registered fee.

For money back guarantee: you may refund your subscription within the first 14 days of any purchase of a subscription plan. During this period you will be eligible to receive a full refund of your payment minus $50 USD transactions and administration costs. After the 14 days of the subscription exceeded, you will not be able to get a refund on your subscription anymore.

Charges and refunds are dependent on the exchange rate between the US Dollar and your currency for the day. Beyond the 10-day and 21-day windows for Standard and Pro respectively, there are no refunds for partial subscription plans under any circumstance, including unused time on a plan.
Promotions, upgrades, and adjustments to existing plans are non-refundable.

You, the client, are responsible for utilizing DotYeti upon successful transaction of payment.

11. Ownership, trademarks, & provided assets

You are guaranteed ownership of all graphics and files we create during any month paid in full. You will provide all content/copy to be used in our designs. You agree that any materials provided to are proofed and approved to be used in your designs and are not owned or trademarked by a different entity. You are responsible that any materials provided can be legally used in our designs. We are not liable for the materials you provide as it pertains to license or trademark issues and you represent to DotYeti that all materials provided do not infringe on the intellectual property rights of third parties.

Any subscription/s to stock photography or media is/are under a specific use license. Managed stock photography or assets (provided by, for example, Getty Images—or other services) are licensed to be used in the specific graphic files created by DotYeti from a client request. Individual photos or assets will not be provided.

You agree to indemnify, defend, and hold harmless DotYeti and its affiliates, officers, members, managers, agents, successors and assigns (the “Indemnified Parties”) from and against all claims, demands, liabilities, damages, and costs including but not limited to its reasonable attorneys’ fees, arising out of or relating to (i) your breach of any of the terms of this Agreement, (ii) your use of the services provided pursuant to the Site, and (iii) infringement of third party’s intellectual property rights or other proprietary rights.

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

 

12. Don’t abuse

DotYeti is designed for the reasonable use of a single individual or authorized individuals, whether for personal use or on behalf of an entity. We are not meant to replace a full-time graphic designer—so please be reasonable with your requests!

If we deem that you are not in alignment with our model, violate our core values, or are abusing our services or team in any way, such as using our services for illegal or obscene/offensively profane purposes, we reserve the right to cancel your account.

Your right to use DotYeti’s services shall terminate upon your breach of any term of this Agreement.

13. Output files

While we maintain our best effort to keep mistakes at a minimum, due to the nature of creative design, we can not guarantee that all files delivered will be completely error-free. Upon delivery of your file/s, you agree to review and proof such file/s for any errors or omissions and thereafter notify our team should there be any desired changes/corrections. We will do our best to accommodate, as soon as possible, any requests of revision to correct the mistakes. DotYeti is not responsible or liable for any losses or expenses incurred from errors or omissions.

14. Sample work / Portfolio Purposes

By default, you acknowledge that you provide DotYeti with a non-exclusive right and license to publish your work in our portfolio, social media, and/or other media/communication efforts. We will, in our best effort, seek written permission before we post anything publicly. If you would like to revoke this right, please notify our team in writing to [email protected]

15. Confidentiality

We uphold confidentiality in all communication regarding your brand and business. We will only communicate to those who have been granted authorized use of your account and will not share any information entrusted with DotYeti to anyone outside our organization—subject to our Privacy Policy.

16. Work and delivery output

While we expressly accept unlimited requests and revisions, our output volume depends on many factors, particularly the total request volume and complexity. We will do our best to work with you to accommodate any priority items and your timelines; but it is our suggestion not to use our service for time-sensitive requests.

17. DPUs defined

A DPU is a measurement of creative output and what we are able to accomplish with your designer, our software, and the Graphic Design Cloud in a business day. How much can be created with a DPU depends on many factors including, but not limited to the type of plan, the volume of requests, and the complexity of requests. There is no guarantee to the amount of work that can be created in a business day, with a single DPU. To increase the volume of work created within a business day it’s suggested to add upgrade your plan via your account.

18. Review the knowledge base

 

Finally, you agree that you’ve reviewed and understand the content within our knowledge base outlining the details on how our tool works and its scope of service.